WalkrSafety First
Your safety and the security of your deliveries are our top priorities. Learn about our comprehensive safety measures and guidelines.
Our Safety Measures
Walker Verification
All walkers undergo thorough background checks, identity verification, and training before joining our platform.
Real-Time Tracking
Track your delivery in real-time with GPS location sharing. Know exactly where your items are at all times.
Direct Communication
Communicate directly with your assigned walker through our secure in-app messaging system.
Insurance Coverage
All deliveries are insured up to ₹10,000. Additional coverage available for high-value items.
24/7 Support
Our support team is available 24/7 to handle any safety concerns or emergency situations.
Quality Assurance
Regular quality checks and customer feedback ensure consistent service standards and safety.
Safety Guidelines
For Customers
- Always verify the walker's identity through the app before handing over items
- Ensure items are properly packaged and within weight limits
- Be available at the specified pickup time to avoid delays
- Report any safety concerns immediately through the app or support
- Keep communication professional and respectful
For Walkers
- Always wear your Walkr identification badge during deliveries
- Handle items with care and follow proper packaging guidelines
- Maintain professional behavior and communication with customers
- Report any safety incidents or concerns immediately
- Follow traffic rules and safety guidelines while walking
Prohibited Items
For everyone's safety, the following items are strictly prohibited:
- Illegal substances, drugs, or contraband
- Hazardous materials, chemicals, or flammable substances
- Weapons, ammunition, or explosive materials
- Perishable items without proper temperature control
- Items exceeding 10kg weight limit
Emergency Contact
In case of emergency or safety concerns, contact us immediately.
24/7 Emergency Support
Emergency Hotline: +91 1234567890
Email: emergency@walkr.in
In-App Support: Available 24/7 through the Walkr app
For immediate police assistance, dial 100. For medical emergencies, dial 108.